Privacy Policy

Last updated: 6 November 2025

1. Introduction

This Privacy Policy (Policy) explains how Captain Hook, operated by LUX GLOBAL LTD (Company Number 13566067), with its registered address at One Suffolk Way, Sevenoaks, Kent, TN13 1YL, United Kingdom, collects, uses, and protects your personal information when you use our website and services.

2. Data We Collect

• Account Information: Name, email, billing details.
• Usage Data: Hook generation history, feature usage, IP address, device information.
• Cookies & Tracking: Session cookies, analytics, performance data.

3. How We Use Data

• To provide and improve our service.
• To personalise hook suggestions and platform optimisations.
• To process payments and manage subscriptions.
• To send updates, newsletters, and support communications.

4. Children’s Privacy

Our service is not directed at children under 13. We do not knowingly collect personal data from minors.

5. Data Security

We implement industry-standard technical and organisational measures to protect your data against authorised access, alteration, or disclosure.

6. Contact Information

If you have questions about this Policy or our practices, please contact us at [email protected].